H2OAPIv20
Click here for a complete list of operations.
Tickets_Create
Test
The test form is only available for requests from the local machine.SOAP 1.1
The following is a sample SOAP 1.1 request and response. The placeholders shown need to be replaced with actual values.
POST /v20/default.asmx HTTP/1.1 Host: api.rev.io Content-Type: text/xml; charset=utf-8 Content-Length: length SOAPAction: "http://api.myh2o.com/v20/Tickets_Create" <?xml version="1.0" encoding="utf-8"?> <soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"> <soap:Body> <Tickets_Create xmlns="http://api.myh2o.com/v20"> <Request> <Credentials> <Username>string</Username> <Password>string</Password> <Client>string</Client> <ImpersonationKey>string</ImpersonationKey> </Credentials> <Session> <SessionKey>string</SessionKey> </Session> <Debug>boolean</Debug> <Ticket> <ID>int</ID> <CustomerID>int</CustomerID> <ContactPhone>string</ContactPhone> <ContactName>string</ContactName> <ContactID>int</ContactID> <Description>string</Description> <Resolution>string</Resolution> <Status>OPEN or INWORK or CLOSED or PENDING_CANCELLATION or CANCELED or PENDING_CLOSE or PENDING</Status> <CreatedDate>dateTime</CreatedDate> <LastModifiedDate>dateTime</LastModifiedDate> <ClosedDate>dateTime</ClosedDate> <LineID>int</LineID> <DueDate>dateTime</DueDate> <CreatedBy>int</CreatedBy> <ProcessRouteID>int</ProcessRouteID> <Type>string</Type> <Routes> <Route> <ID>int</ID> <Description>string</Description> </Route> <Route> <ID>int</ID> <Description>string</Description> </Route> </Routes> <Journals> <Journal> <ID>int</ID> <Message>string</Message> <CreatedDate>dateTime</CreatedDate> </Journal> <Journal> <ID>int</ID> <Message>string</Message> <CreatedDate>dateTime</CreatedDate> </Journal> </Journals> </Ticket> </Request> </Tickets_Create> </soap:Body> </soap:Envelope>
HTTP/1.1 200 OK Content-Type: text/xml; charset=utf-8 Content-Length: length <?xml version="1.0" encoding="utf-8"?> <soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"> <soap:Body> <Tickets_CreateResponse xmlns="http://api.myh2o.com/v20"> <Tickets_CreateResult> <Header> <Success>boolean</Success> <Message>string</Message> <SessionKey>string</SessionKey> <Impersonated>boolean</Impersonated> <Error_Code>string</Error_Code> <Error_Description>string</Error_Description> </Header> <Debug> <Request> <Credentials> <Username>string</Username> <Password>string</Password> <Client>string</Client> <ImpersonationKey>string</ImpersonationKey> </Credentials> <Session> <SessionKey>string</SessionKey> </Session> <Debug>boolean</Debug> <Ticket> <ID>int</ID> <CustomerID>int</CustomerID> <ContactPhone>string</ContactPhone> <ContactName>string</ContactName> <ContactID>int</ContactID> <Description>string</Description> <Resolution>string</Resolution> <Status>OPEN or INWORK or CLOSED or PENDING_CANCELLATION or CANCELED or PENDING_CLOSE or PENDING</Status> <CreatedDate>dateTime</CreatedDate> <LastModifiedDate>dateTime</LastModifiedDate> <ClosedDate>dateTime</ClosedDate> <LineID>int</LineID> <DueDate>dateTime</DueDate> <CreatedBy>int</CreatedBy> <ProcessRouteID>int</ProcessRouteID> <Type>string</Type> <Routes> <Route> <ID>int</ID> <Description>string</Description> </Route> <Route> <ID>int</ID> <Description>string</Description> </Route> </Routes> <Journals> <Journal> <ID>int</ID> <Message>string</Message> <CreatedDate>dateTime</CreatedDate> </Journal> <Journal> <ID>int</ID> <Message>string</Message> <CreatedDate>dateTime</CreatedDate> </Journal> </Journals> </Ticket> </Request> </Debug> <TicketID>int</TicketID> </Tickets_CreateResult> </Tickets_CreateResponse> </soap:Body> </soap:Envelope>
SOAP 1.2
The following is a sample SOAP 1.2 request and response. The placeholders shown need to be replaced with actual values.
POST /v20/default.asmx HTTP/1.1 Host: api.rev.io Content-Type: application/soap+xml; charset=utf-8 Content-Length: length <?xml version="1.0" encoding="utf-8"?> <soap12:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap12="http://www.w3.org/2003/05/soap-envelope"> <soap12:Body> <Tickets_Create xmlns="http://api.myh2o.com/v20"> <Request> <Credentials> <Username>string</Username> <Password>string</Password> <Client>string</Client> <ImpersonationKey>string</ImpersonationKey> </Credentials> <Session> <SessionKey>string</SessionKey> </Session> <Debug>boolean</Debug> <Ticket> <ID>int</ID> <CustomerID>int</CustomerID> <ContactPhone>string</ContactPhone> <ContactName>string</ContactName> <ContactID>int</ContactID> <Description>string</Description> <Resolution>string</Resolution> <Status>OPEN or INWORK or CLOSED or PENDING_CANCELLATION or CANCELED or PENDING_CLOSE or PENDING</Status> <CreatedDate>dateTime</CreatedDate> <LastModifiedDate>dateTime</LastModifiedDate> <ClosedDate>dateTime</ClosedDate> <LineID>int</LineID> <DueDate>dateTime</DueDate> <CreatedBy>int</CreatedBy> <ProcessRouteID>int</ProcessRouteID> <Type>string</Type> <Routes> <Route> <ID>int</ID> <Description>string</Description> </Route> <Route> <ID>int</ID> <Description>string</Description> </Route> </Routes> <Journals> <Journal> <ID>int</ID> <Message>string</Message> <CreatedDate>dateTime</CreatedDate> </Journal> <Journal> <ID>int</ID> <Message>string</Message> <CreatedDate>dateTime</CreatedDate> </Journal> </Journals> </Ticket> </Request> </Tickets_Create> </soap12:Body> </soap12:Envelope>
HTTP/1.1 200 OK Content-Type: application/soap+xml; charset=utf-8 Content-Length: length <?xml version="1.0" encoding="utf-8"?> <soap12:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap12="http://www.w3.org/2003/05/soap-envelope"> <soap12:Body> <Tickets_CreateResponse xmlns="http://api.myh2o.com/v20"> <Tickets_CreateResult> <Header> <Success>boolean</Success> <Message>string</Message> <SessionKey>string</SessionKey> <Impersonated>boolean</Impersonated> <Error_Code>string</Error_Code> <Error_Description>string</Error_Description> </Header> <Debug> <Request> <Credentials> <Username>string</Username> <Password>string</Password> <Client>string</Client> <ImpersonationKey>string</ImpersonationKey> </Credentials> <Session> <SessionKey>string</SessionKey> </Session> <Debug>boolean</Debug> <Ticket> <ID>int</ID> <CustomerID>int</CustomerID> <ContactPhone>string</ContactPhone> <ContactName>string</ContactName> <ContactID>int</ContactID> <Description>string</Description> <Resolution>string</Resolution> <Status>OPEN or INWORK or CLOSED or PENDING_CANCELLATION or CANCELED or PENDING_CLOSE or PENDING</Status> <CreatedDate>dateTime</CreatedDate> <LastModifiedDate>dateTime</LastModifiedDate> <ClosedDate>dateTime</ClosedDate> <LineID>int</LineID> <DueDate>dateTime</DueDate> <CreatedBy>int</CreatedBy> <ProcessRouteID>int</ProcessRouteID> <Type>string</Type> <Routes> <Route> <ID>int</ID> <Description>string</Description> </Route> <Route> <ID>int</ID> <Description>string</Description> </Route> </Routes> <Journals> <Journal> <ID>int</ID> <Message>string</Message> <CreatedDate>dateTime</CreatedDate> </Journal> <Journal> <ID>int</ID> <Message>string</Message> <CreatedDate>dateTime</CreatedDate> </Journal> </Journals> </Ticket> </Request> </Debug> <TicketID>int</TicketID> </Tickets_CreateResult> </Tickets_CreateResponse> </soap12:Body> </soap12:Envelope>