H2OAPIv20


Click here for a complete list of operations.

Tickets_Create

Test

The test form is only available for requests from the local machine.

SOAP 1.1

The following is a sample SOAP 1.1 request and response. The placeholders shown need to be replaced with actual values.

POST /v20/default.asmx HTTP/1.1
Host: api.rev.io
Content-Type: text/xml; charset=utf-8
Content-Length: length
SOAPAction: "http://api.myh2o.com/v20/Tickets_Create"

<?xml version="1.0" encoding="utf-8"?>
<soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
  <soap:Body>
    <Tickets_Create xmlns="http://api.myh2o.com/v20">
      <Request>
        <Credentials>
          <Username>string</Username>
          <Password>string</Password>
          <Client>string</Client>
          <ImpersonationKey>string</ImpersonationKey>
        </Credentials>
        <Session>
          <SessionKey>string</SessionKey>
        </Session>
        <Debug>boolean</Debug>
        <Ticket>
          <ID>int</ID>
          <CustomerID>int</CustomerID>
          <ContactPhone>string</ContactPhone>
          <ContactName>string</ContactName>
          <ContactID>int</ContactID>
          <Description>string</Description>
          <Resolution>string</Resolution>
          <Status>OPEN or INWORK or CLOSED or PENDING_CANCELLATION or CANCELED or PENDING_CLOSE or PENDING</Status>
          <CreatedDate>dateTime</CreatedDate>
          <LastModifiedDate>dateTime</LastModifiedDate>
          <ClosedDate>dateTime</ClosedDate>
          <LineID>int</LineID>
          <DueDate>dateTime</DueDate>
          <CreatedBy>int</CreatedBy>
          <ProcessRouteID>int</ProcessRouteID>
          <Type>string</Type>
          <Routes>
            <Route>
              <ID>int</ID>
              <Description>string</Description>
            </Route>
            <Route>
              <ID>int</ID>
              <Description>string</Description>
            </Route>
          </Routes>
          <Journals>
            <Journal>
              <ID>int</ID>
              <Message>string</Message>
              <CreatedDate>dateTime</CreatedDate>
            </Journal>
            <Journal>
              <ID>int</ID>
              <Message>string</Message>
              <CreatedDate>dateTime</CreatedDate>
            </Journal>
          </Journals>
        </Ticket>
      </Request>
    </Tickets_Create>
  </soap:Body>
</soap:Envelope>
HTTP/1.1 200 OK
Content-Type: text/xml; charset=utf-8
Content-Length: length

<?xml version="1.0" encoding="utf-8"?>
<soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
  <soap:Body>
    <Tickets_CreateResponse xmlns="http://api.myh2o.com/v20">
      <Tickets_CreateResult>
        <Header>
          <Success>boolean</Success>
          <Message>string</Message>
          <SessionKey>string</SessionKey>
          <Impersonated>boolean</Impersonated>
          <Error_Code>string</Error_Code>
          <Error_Description>string</Error_Description>
        </Header>
        <Debug>
          <Request>
            <Credentials>
              <Username>string</Username>
              <Password>string</Password>
              <Client>string</Client>
              <ImpersonationKey>string</ImpersonationKey>
            </Credentials>
            <Session>
              <SessionKey>string</SessionKey>
            </Session>
            <Debug>boolean</Debug>
            <Ticket>
              <ID>int</ID>
              <CustomerID>int</CustomerID>
              <ContactPhone>string</ContactPhone>
              <ContactName>string</ContactName>
              <ContactID>int</ContactID>
              <Description>string</Description>
              <Resolution>string</Resolution>
              <Status>OPEN or INWORK or CLOSED or PENDING_CANCELLATION or CANCELED or PENDING_CLOSE or PENDING</Status>
              <CreatedDate>dateTime</CreatedDate>
              <LastModifiedDate>dateTime</LastModifiedDate>
              <ClosedDate>dateTime</ClosedDate>
              <LineID>int</LineID>
              <DueDate>dateTime</DueDate>
              <CreatedBy>int</CreatedBy>
              <ProcessRouteID>int</ProcessRouteID>
              <Type>string</Type>
              <Routes>
                <Route>
                  <ID>int</ID>
                  <Description>string</Description>
                </Route>
                <Route>
                  <ID>int</ID>
                  <Description>string</Description>
                </Route>
              </Routes>
              <Journals>
                <Journal>
                  <ID>int</ID>
                  <Message>string</Message>
                  <CreatedDate>dateTime</CreatedDate>
                </Journal>
                <Journal>
                  <ID>int</ID>
                  <Message>string</Message>
                  <CreatedDate>dateTime</CreatedDate>
                </Journal>
              </Journals>
            </Ticket>
          </Request>
        </Debug>
        <TicketID>int</TicketID>
      </Tickets_CreateResult>
    </Tickets_CreateResponse>
  </soap:Body>
</soap:Envelope>

SOAP 1.2

The following is a sample SOAP 1.2 request and response. The placeholders shown need to be replaced with actual values.

POST /v20/default.asmx HTTP/1.1
Host: api.rev.io
Content-Type: application/soap+xml; charset=utf-8
Content-Length: length

<?xml version="1.0" encoding="utf-8"?>
<soap12:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap12="http://www.w3.org/2003/05/soap-envelope">
  <soap12:Body>
    <Tickets_Create xmlns="http://api.myh2o.com/v20">
      <Request>
        <Credentials>
          <Username>string</Username>
          <Password>string</Password>
          <Client>string</Client>
          <ImpersonationKey>string</ImpersonationKey>
        </Credentials>
        <Session>
          <SessionKey>string</SessionKey>
        </Session>
        <Debug>boolean</Debug>
        <Ticket>
          <ID>int</ID>
          <CustomerID>int</CustomerID>
          <ContactPhone>string</ContactPhone>
          <ContactName>string</ContactName>
          <ContactID>int</ContactID>
          <Description>string</Description>
          <Resolution>string</Resolution>
          <Status>OPEN or INWORK or CLOSED or PENDING_CANCELLATION or CANCELED or PENDING_CLOSE or PENDING</Status>
          <CreatedDate>dateTime</CreatedDate>
          <LastModifiedDate>dateTime</LastModifiedDate>
          <ClosedDate>dateTime</ClosedDate>
          <LineID>int</LineID>
          <DueDate>dateTime</DueDate>
          <CreatedBy>int</CreatedBy>
          <ProcessRouteID>int</ProcessRouteID>
          <Type>string</Type>
          <Routes>
            <Route>
              <ID>int</ID>
              <Description>string</Description>
            </Route>
            <Route>
              <ID>int</ID>
              <Description>string</Description>
            </Route>
          </Routes>
          <Journals>
            <Journal>
              <ID>int</ID>
              <Message>string</Message>
              <CreatedDate>dateTime</CreatedDate>
            </Journal>
            <Journal>
              <ID>int</ID>
              <Message>string</Message>
              <CreatedDate>dateTime</CreatedDate>
            </Journal>
          </Journals>
        </Ticket>
      </Request>
    </Tickets_Create>
  </soap12:Body>
</soap12:Envelope>
HTTP/1.1 200 OK
Content-Type: application/soap+xml; charset=utf-8
Content-Length: length

<?xml version="1.0" encoding="utf-8"?>
<soap12:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap12="http://www.w3.org/2003/05/soap-envelope">
  <soap12:Body>
    <Tickets_CreateResponse xmlns="http://api.myh2o.com/v20">
      <Tickets_CreateResult>
        <Header>
          <Success>boolean</Success>
          <Message>string</Message>
          <SessionKey>string</SessionKey>
          <Impersonated>boolean</Impersonated>
          <Error_Code>string</Error_Code>
          <Error_Description>string</Error_Description>
        </Header>
        <Debug>
          <Request>
            <Credentials>
              <Username>string</Username>
              <Password>string</Password>
              <Client>string</Client>
              <ImpersonationKey>string</ImpersonationKey>
            </Credentials>
            <Session>
              <SessionKey>string</SessionKey>
            </Session>
            <Debug>boolean</Debug>
            <Ticket>
              <ID>int</ID>
              <CustomerID>int</CustomerID>
              <ContactPhone>string</ContactPhone>
              <ContactName>string</ContactName>
              <ContactID>int</ContactID>
              <Description>string</Description>
              <Resolution>string</Resolution>
              <Status>OPEN or INWORK or CLOSED or PENDING_CANCELLATION or CANCELED or PENDING_CLOSE or PENDING</Status>
              <CreatedDate>dateTime</CreatedDate>
              <LastModifiedDate>dateTime</LastModifiedDate>
              <ClosedDate>dateTime</ClosedDate>
              <LineID>int</LineID>
              <DueDate>dateTime</DueDate>
              <CreatedBy>int</CreatedBy>
              <ProcessRouteID>int</ProcessRouteID>
              <Type>string</Type>
              <Routes>
                <Route>
                  <ID>int</ID>
                  <Description>string</Description>
                </Route>
                <Route>
                  <ID>int</ID>
                  <Description>string</Description>
                </Route>
              </Routes>
              <Journals>
                <Journal>
                  <ID>int</ID>
                  <Message>string</Message>
                  <CreatedDate>dateTime</CreatedDate>
                </Journal>
                <Journal>
                  <ID>int</ID>
                  <Message>string</Message>
                  <CreatedDate>dateTime</CreatedDate>
                </Journal>
              </Journals>
            </Ticket>
          </Request>
        </Debug>
        <TicketID>int</TicketID>
      </Tickets_CreateResult>
    </Tickets_CreateResponse>
  </soap12:Body>
</soap12:Envelope>